You (customer) accepts following Terms and Condition of Granthabonik.com when place an order and complete payment to receive book delivery abroad.

  1. All the products and the price shown on the website is regularly updated by granthabonik.com

  2. Granthabonik will not be responsible for any swap, change, exchange of any book parcel

  3. By registering at granthabonik.com and/or by placing and book order for abroad, you authorize GranthaBonik to email you regular discount and special offers. However, you may choose not to receive those emails by clicking the ‘Unsubscribe’ link in such email.

  4. It is customer’s responsibility to provide correct address and contact details of the recipient. Granthabonik is not responsible for delay in delivery or no show on delivery date and time due to wrong information in the order.

  5. Paypal is an independent company and GranthaBonik is a client. We do not hold any responsibility for any changes in their policy.
  1. GranthaBonik do not store any payment data on this site or in the server. All payments are processed by 3rd party payment gateway (PayPal and BRAC).

  2. GranthaBonik do not control the delivery date and time of a gift that goes to overseas via EMS post. Our service for overseas shipping ends with providing shipping reference to you.
  1. Granthabonik.com books delivery service is licensed as L-Co. Dhaka, Bangladesh (Trade License No 03-077983). Any legal issue and dispute will be dealt under the law of Peoples Republic of Bangladesh. We are committed to protecting and respecting your privacy.
  1. GranthaBonik is authorized by Bangladesh Bank to receive foreign remittance. All credit card, bank deposit and bKash payment process in Bangladesh is managed by BRAC Bank Ltd. You have to agree to BRAC Bank’s and bKash terms and condition while using their payment gateway.
  1. You agree with PayPal User Agreement when complete payment using PayPal payment gateway.
  1. We collect information that you provide when you place an order, register with us, send us an e-mail or call us. This information may include the following: Your name, Your mailing address, Your e-mail address, Your phone number. It may also include information you submit about other people; for example, the name and address (e-mail and postal) of a gift recipient. We only use information to deliver your requested products or services. We do not share your information with third parties.
  1. We use technology that allows us to identify what type of browser you are using, the web site from which you enter upoharbd.com and the pages you view as you tour our site. This technology helps us compile aggregate statistics about our online guests and their use of upoharbd.com, which allows us to make improvements in design and content to better serve you. We use industry standard Google Analytics for web traffic tracking
  1. GranthaBonik uses cookies to provide features like shopping cart and to determine when customers have previously visited our site. A cookie is a small file that can be stored on your computer’s hard drive. You may choose not to save cookies by modifying your browser settings, but the online shopping process may not work in that case.
  1. You can modify or delete your personal information anytime. Simply go to the Your Account link located at the top of the upoharbd.com homepage. You can update any of your personal information by choosing which information you would like to update; for example, your address book or reminder service. You will then be taken to where you can edit or submit new information.
  1. GranthaBonik is the delivery service provider and we do not produce any of the products that we supply. Any health issue caused by any product is not GranthaBonik responsibility. We will disclose the full details of supplier or producer to our customers or the recipient if it is requested to log a dispute with appropriate authority.
  1. All services are subject to following Refund Policy:


  1. Customer or recipient has to notify us of any issue with any item or delivery service within 12 hours after delivery to qualify for any refund policy.

  2. Most of our product are available at publisher end. In Case of unavailability of product during order collection the partial amount will refund within 7 days.

  3. If not all the items in a delivery is qualified for refund, you will receive refund for that item only, not the whole order.
  1. Refund will be send to the credit card or the bank account that you have paid from. Refund amount will not be given / delivered to the recipient.

  2. A gift delivery service will not be subject to refund if the recipient refuses to accept the gift.

  3. You have the option at checkout to select time window in a day to select as your delivery time. GranthaBonik holds the right to alter delivery time depending on current situation, such as flood, traffic etc. Your order will not be subject to refund if it is delivered within your selected delivery date. Your order can be subject to refund if we fail or unable to deliver on the delivery date that you have selected during order.

  4. You will receive full refund if we refuse/cancel an order that you have paid for.
  1. You will receive full refund if we are unable to deliver your order on your selected date.
  1. Terms and Condition and Granthabonik policy is subject to change without prior notice.


Please contact us if you have any question or concern about any of our policy.